Cookie Policy
Last Updated: February 2026
This Cookie Policy explains how Inn8 Tec uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
Cookies We Use - Quick Reference
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| Session ID | Maintains user session | Essential | Session |
| GHL Chat | Powers chat widget functionality | Functional | 30 days |
| Preferences | Stores user preferences | Functional | 1 year |
| Analytics | Website usage analytics | Analytics | 2 years |
| Security | Fraud prevention and security | Essential | Session |
1. What Are Cookies?
Definition
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve your browsing experience, and provide website owners with information about how visitors use their sites.
Cookie Types
Cookies can be 'session cookies' (which are deleted when you close your browser) or 'persistent cookies' (which remain on your device for a set period or until you delete them).
2. How We Use Cookies
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as the website would not function properly without them.
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if error messages are received. This helps us improve our website's performance and user experience.
Functionality Cookies
These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us optimize our content and improve our services.
3. Third-Party Cookies
External Services
Our website may use third-party services that set their own cookies. These may include:
GoHighLevel (GHL)
Our chat widget and Voice AI agent (Ben) are powered by GoHighLevel, which may set cookies to enable chat functionality and remember your conversation history.
Analytics Providers
We may use third-party analytics services to help us understand website traffic and usage patterns. These services may set their own cookies to collect data.
Social Media
If you interact with social media links on our website, the respective social media platforms (Facebook, Instagram, LinkedIn) may set cookies on your device.
Third-Party Control
We do not control third-party cookies. Please refer to the third-party websites for more information about their cookie policies.
4. Cookies We Use
Session Management
We use cookies to maintain your session when you use our services, ensuring you remain logged in as you navigate between pages.
Preference Storage
Cookies help us remember your preferences, such as display settings and form inputs, to provide a more personalized experience.
Security
We use cookies to help identify and prevent security risks, such as detecting fraudulent activity or unauthorized access attempts.
Chat Widget
Our GHL-powered chat widget uses cookies to maintain conversation context and provide seamless communication with our AI agent Ben.
Performance Monitoring
We use cookies to monitor website performance, load times, and technical issues to ensure optimal service delivery.
5. Cookie Duration
Session Cookies
These cookies are temporary and are automatically deleted when you close your browser.
Persistent Cookies
These cookies remain on your device for a predetermined period (ranging from days to years) or until you manually delete them. They help us recognize you as a returning visitor.
6. Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse cookies or delete cookies. However, please note that if you disable cookies, some features of our website may not function properly.
Browser-Specific Instructions
To manage cookies, please refer to your browser's help documentation:
Chrome
Settings > Privacy and security > Cookies and other site data
Firefox
Settings > Privacy & Security > Cookies and Site Data
Safari
Preferences > Privacy > Cookies and website data
Edge
Settings > Cookies and site permissions > Cookies and site data
Mobile Devices
For mobile browsers, please refer to your device's documentation for information on how to manage cookies.
7. Do Not Track Signals
DNT Requests
Some browsers include a 'Do Not Track' (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. Our website does not currently respond to DNT signals.
8. Impact of Disabling Cookies
Limited Functionality
If you choose to disable cookies, some features of our website may not work as intended. This may include:
Chat Functionality
Our GHL chat widget and Ben AI agent may not function properly without cookies enabled.
Personalization
The website may not remember your preferences or previous interactions.
Form Submissions
Some forms may not work correctly or may require you to re-enter information.
Analytics
We may not be able to improve our website based on visitor behavior analysis.
9. Updates to This Cookie Policy
Policy Changes
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any changes on this page and update the 'Last Updated' date.
Your Continued Use
By continuing to use our website after changes are posted, you consent to the updated Cookie Policy.
10. More Information
Learn More About Cookies
For more information about cookies and how they work, you can visit www.allaboutcookies.org or www.youronlinechoices.com.au
Privacy Policy
For information about how we collect and use your personal information, please see our Privacy Policy.
Contact Us
If you have questions about our use of cookies, please contact us at info@inn8tec.com.au or visit our Contact page.
Questions About Cookies?
If you have questions about how we use cookies or need help managing your preferences, we're here to help.